Hospice Care – Covenant Care

Let Our Family Care for Yours

Physical, social, emotional and spiritual care is provided collaboratively by a physician-directed interdisciplinary group (IDG).

November is National Hospice Month!

Our nurses are specially trained in pain management techniques to help alleviate suffering associated with a life-limiting illness. Nurses make regularly scheduled visits to provide skilled patient care and education. Under the direction of our nurses, certified nursing assistants and aides provide personal care services for patients.

Social workers offer physical, emotional and social support to patients and loved ones. They can navigate through insurance concerns and identify tools for financial assistance when needed. Social workers also assist families with advanced directives and funeral arrangements.

The entire team is guided by the patient’s individualized plan of care, which is developed and directed by our physicians, who each have advanced training in pain management. These doctors serve as an extension – never a substitute – of the patient’s referring physician. Our doctors consult regularly with the rest of the patient’s care team and make home visits to patients when needed.

Licensed in Florida in 1983 and Serving Alabama since 2000

The care team consists of:

Medical doctors
Registered nurses
Personal care aides
Social workers
Spiritual care coordinators
Bereavement specialists
Volunteers

Inpatient Centers

Pensacola, Florida

Covenant Inpatient Hospice Center at West Florida Hospital
8383 N. Davis Highway, Pensacola, FL 32514

Covenant Inpatient Hospice Center at Sacred Heart Hospital
5151 North 9th Avenue, Pensacola, FL 32504

Panama City, Florida

Covenant Inpatient Hospice Center at Bay Medical Center
Sacred Heart Health System
615 North Bonita Avenue
Panama City, FL 32401

Mobile, Alabama

Covenant Inpatient Hospice Center at Providence Hospital
6801 Airport Boulevard
Mobile, Alabama 36685

Care Wherever You Call Home

Our goal is to honor a patient’s choice to receive care in their own home or a homelike setting whenever possible; but when managing a life-limiting illness at home is not possible, Covenant has established relationships with hospitals, nursing facilities, and assisted living communities throughout Northwest Florida and South Alabama.

Hospice Levels of Care

Routine Home Care

Routine home care is offered to patients who have a life-limiting illness but are not presently experiencing any acute crisis. This is the most frequently delivered level of hospice care. It is available to patients living at home, in an assisted living community or in a nursing facility.

The diagnosis and needs of the patient determine the number of visits from hospice staff and the medications, supplies and equipment provided. At this and every level of care, the patient has access to hospice staff members 24 hours a day.

Continuous Care

Continuous Care is an advanced level of care aimed at providing additional support and assistance to the patient and loved ones during an especially difficult time. It is a more intensive level of care than routine home care and is furnished during brief periods of crisis so the patient can remain in the place of their choosing – thus avoiding the burdens that accompany repeated hospital visits.

Nurses and aides will provide care at the patient’s bedside in shifts for a minimum of eight hours and as much as 24 hours a day. The patient will be re-evaluated daily to assess the need for this level of care, as specific criteria must be met to offer Continuous Care.

Respite Care

Respite Care is provided for patients whose symptoms are controlled but whose caregiver requires rest or a short-term absence. Respite Care is provided in a licensed and contracted facility and is limited to five consecutive days. Respite Care can be provided more than once while under the care of hospice.

Inpatient Care

Inpatient care is provided for patients whose symptoms are uncontrolled and cannot be managed at home. It is available on a short-term basis at one of our hospice inpatient centers but can also be provided in contracted hospitals and nursing facilities. Once symptoms are controlled and maintained, our staff will assist the patient with returning home or with placement in a partner facility.

Veterans Program

Covenant Care honors and cares for our nation’s heroes, while remaining sensitive to the distinctive experiences and challenges faced by those who have served our country. In addition, Covenant provides outreach and education to area veterans and to healthcare professionals at veterans’ hospitals and clinics, veterans’ service organization and other agencies serving veterans.

We are pleased to have achieved the highest level designation as a We Honor Veterans Partner through the National Hospice and Palliative Care Organization (NHPCO), in collaboration with the Department of Veterans Affairs.